NEWS

Notice on Ticket Refunds

2020.3.27 [Fri]

Unused advance tickets of Mori Art Museum, Tokyo City View and Mori Arts Center Gallery, for the facilities being temporarily closed, can be refunded.

- Refunds can be made to unused advance tickets only.
- No refunds can be made to the tickets without stubs.
- We will not refund tickets purchased outside of proper ticket sales/distribution channels.
- No refunds for discount tickets and complimentary tickets.

For Future and the Arts advance tickets at the Mori Art Museum:
Refunds can be made until May 31, 2020 (* period extended now).
- Ticket Pia: Please inquire from the website http://t.pia.jp/guide/refund.jsp
- ASOVIEW: If your ticket is unused, refund will be made automatically by the agency without you having to do anything. The timing of your refund depends on your credit card company.
Support Desk: https://www.asoview.com/info/about/

For Tokyo City View:
Refunds can be made until May 31, 2020 (* period extended now).
Inquire the following:
E-mail: 

For Special Exhibition: A Railway Story in the Sky advance tickets at the Mori Arts Center Gallery:
Refunds can be made until May 31, 2020 (* period extended now, except for some cases).
Refer to the exhibition official website for details (in Japanese-language only).
https://tentetsuten.com/

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